Shipping Policy – Herber Veda

All domestic orders are processed within 1 business day, excluding Sundays and public holidays.
Orders are typically delivered within 7–10 business days from the date of dispatch.
Please ensure that your shipping address and contact details are accurate to avoid any delivery issues.

If you experience any of the following:

You must:

Raise a request within 24 hours of receiving the product.
Attach your identity and signature proof with the request to help us resolve the issue promptly.

This 24-hour window is based on courier partner policies.

For concerns related to:

Please contact our Customer Care Team during business hours:
Monday to Saturday, 10:00 AM – 6:00 PM (excluding public holidays)

Standard shipping charges may apply unless stated otherwise at checkout or during promotions.
Shipping charges are non-refundable in cases of returns or cancellations after the order has been dispatched.

Customers are responsible for return shipping costs unless the return is due to an error on our part.
If a refund is approved, the cost of return shipping may be deducted from the refund amount.
For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.

For any questions related to shipping or delivery, feel free to reach out to us:
info@herberveda.com